Tom Craig Photo Art    Terms and Conditions

 

Bookings

1.1 Your booking is not confirmed until you receive a booking confirmation email or text message from us

 

1.2 By placing an order with us either verbally or via email or text message regardless of whether a booking form has been completed or deposit paid it is deemed that the customer has read, understood, fully agreed to and is bound by all our terms and conditions or hire

 

1.3 In the event that We are not ready to commence at the agreed time due to our fault, then we will still operate the agreed hire period by extending the finishing time of the hire (venue permitting). In the event that the hire does not start at the agreed time, as set up has been delayed due to unforeseen circumstances that are no fault of ours, then the hire will still end as per the agreed time on the booking form. In the event that we have set up on time but the hire does not start at the agreed time due to over running of previous activities by you or the venue, the hire will still end as per the agreed time on the booking form.

​

1.4 Tom  Craig Photo Art cannot be held responsible for any circumstances that may prevent us from attending your event. These may include but are not limited to; severe weather conditions, traffic delays, breakdown of our vehicles, sickness or equipment failure. If we are are unable to attend or fulfil your hire due to events beyond our control we will contact you or the venue as soon as possible. In these instances our liability will be limited to no more than the amount paid for the hire and if the hire has commenced any liability will be on a pro rata basis.

 

 

Prices, Deposits & Balance Payments

2.1 All hires are subject to an initial payment or deposit of 30 % of required Booking . This initial payment/deposit is non-refundable

 

2.2 Any remaining balance is to be paid in full and cleared no later than 30 days prior to the event start date. Tom Craig Photo Art will not attend any event where full payment has not been received.

 

2.3 If the hirer wishes to use the equipment for a time period in excess of the time agreed on the booking form the hirer must agree and pay for the additional time before the original end time. 

 

2.4 Advertised prices are subject to change without prior notification.

 

2.5 Tom Craig Photo Art reserves the right to charge interest on all overdue accounts at 2% above its bankers current interest rate

 

Cancellations

3.1 Any cancelled order is subject to the following cancellation charges:

• Within 8 weeks prior to event, 20% of the order value or initial payment/deposit whichever is greater

• Within 6 weeks prior to event, 50% of the order value or initial payment/deposit whichever is greater

• Within 4 weeks prior to event, 75% or the order value or initial payment/deposit whichever is greater

• Within 30 days of the event, 100% of order value or initial payment/deposit whichever is greater

 

Equipment

4.1 Tom Craig Photo Art reserves the right to substitute hired equipment with equipment of a similar type and value without notice in the event of previous damage or loss of booked equipment

 

4.2 All sizes quoted are appropriate

 

4.3 All goods provided during the hire remain the property of Tom Craig Photo Art at all times

 

4.4 Tom Craig Photo Art reserve the right to amend or alter any product specifications without prior notice

 

Site location, Facilities & Conduct

5.1 Hired equipment will be set up in one location only, as agreed on arrival with you or the venue representative in your absence and will not be moved once set up. Please ensure there is sufficient space at your venue to set up our equipment and adequate electricity supply available within the set up location so as to avoid trailing wires in public passage ways. Any marquee type constructions or temporary structures where our equipment is to be located must be both water tight and have a properly constructed firm, flat floor on which to site the equipment.

 

5.2 It is your responsibility to ensure you have permission from your venue to use our equipment on their premises. If set up is refused by the venue because you do not have their permission, Tom Cat Photo Booths will not be liable to refund any payment made

 

5.3 Please inform us of any circumstances that would make setting up our equipment more demanding, including going up stairs, long distances from unloading area to set up site etc. (Please check with your venue if you are unsure) We allocate a set period of time for setting up our equipment at your venue which is included within the price, but if there are any complications that we are not made aware of prior to arrival at the venue then unfortunately extra time to overcome these will come out of the run time. 

 

5.4 The client is responsible for ensuring that suitable security and crowd control measures are in place prior to the start of the event

 

5.5  Tom Craig Photo Art reserve the right to cease operation and remove hired equipment from site if at any time a representative of  Tom Craig Photo Art  feels that guests or clients conduct endangers the safety of the equipment, other users, or Tom Craig Photo Art representatives. In such cases no refund will be given and full contracted fees will be due to Tom Cat Photo Booths

 

5.6 Tom Craig Photo Art   reserves the right to refuse guests to use our equipment if, in the opinion of our staff, guests are

1. too unruly

2. too intoxicated

3. risk damaging our equipment or themselves

 

Liability & Insurance

6.1 The client agrees to cover the company for any damage or theft of Tom Craig Photo Art  equipment whilst on hire. This includes both set up and pack down time.

 

6.2 Tom Craig Photo Art  accept no liability for any loss or damage of personal property and or injury arising from the use of the hired equipment.

 

Others

7.1  Tom Craig Photo Art  may use any of the photographs and images from your event for suitable means. This includes but is not limited to advertising and promotional material either in print or on the internet. Attending your event and using our equipment would mean that you agree and permission has been granted to do so by yourselves and your guests.

 

7.2 11pm is our latest finish time for hires. If you require hires that run past 11pm this must be agreed before final payment is due (30 days before the event) and may include additional costs. 

 

7.3  After 9pm or the last hour of any hire, whichever is earliest, young children will be required to use the equipment accompanied by an adult. 

 

7.4  By hiring equipment from Tom Craig Photo Art  you are agreeing to all or our Terms & Conditions

 

Please contact us if you are unclear on any of our terms and conditions before you book a booth  with us for your event. We are only too happy to answer any questions you may have.